Terms and Privacy Policy

Check-in/out:

  • Check-in from 4pm to 6pm or 10pm depending on season
  • Check-out until 11am

 

Cancellation Policy 

Standard or Promotional Rate

  • 50% deposit on reservation   
  • All bookings cancelled 14 or more days before arrival date – 100% refundable or no charge
  • All bookings cancelled between 14 days and 48 hours before arrival date - 50% charge of entire stay
  • All bookings cancelled less than 48 hours before arrival date - 100% charge of entire stay.   

Non Refundable Rate

  • 100% deposit on reservation

Non refundable in case of cancelation, change of dates or no show. 

 

Policy regarding the age of the children and the use of extra bed or cot considered from 0 and 12 years old

  • Free cot for children under 2 year (s) upon request and availability at time of reservation.
  • Extra bed: One extra bed maximum per unit, for children from 3 to 12 year (s), or adults, upon request and availability check at time of reservation.
  • Maximum capacity of extra beds in a room: 1
  • Maximum capacity of baby cots in a room: 2
  •  All older children or adults are charged EUR 15 per night per person for extra beds.

Pets are not allowed. 

Accepted payment methods

  • credit cards
  • wire transfer
  • money in euros

The hotel reserves the right to pre-authorise credit cards prior to arrival.

 

GENERAL REGULATIONS
DATA PROTECTION (EU) 2016/679
Declaration of Collection of personal data

The personal data provided to URBANIPERA SA by its clients are intended solely for the fulfillment of the contract (accommodation service), and these data can be delivered to other Authority Services to comply with legal regulations, in particular in terms of tax and SEF.

Under the terms of the new regulation, customers may request, to URBANIPERA SA, access, rectification or deletion of their data after ful